Shipping & Returns - Zan Barrage Studio

Shipping & Returns

I really appreciate that you may like one my paintings enough to consider buying it. But you may have some questions:
   - Is the quality of the work up to professional standards? 
   - How do you buy online?
   - Is it safe?
   - Will you still like the work when you see it in person?
   - How much will it cost to ship the painting?

I want your experience with my art to be wonderful and I have thought of all your concerns.

First let me assure you that all my work is done on professional material with professional and permanent media. Even my plein air works are done on elaborately prepared surfaces. They may look rough, but they are done with quality in mind. 

If you decide to buy one of my works, you can add it to your cart and follow the procedures to complete the purchase. 

Once I receive your payment, I will ship the artwork securely and by insured mail service to your address. I would love an email from you when you receive it. You have up to two week to hang it up; view it, and decide if you want to keep it or not. Two weeks should give you enough time to make sure you like what you see.

Please note that art works are shipped unframed due to weight and the additional cost of framing. I will be glad to help you chose the right frame and if you wish, I could frame it for you at cost. But you will have to pay for the additional shipping charges and of course the framing.

Once you have the painting, If you decide to keep it great! We are both happy. If you decide not to keep the painting, you have the option of shipping it back to me by insured mail and I will be glad to refund you your payment less my cost of shipping of course once I receive it back. Its that simple!

In any event if you are interested in my work but are still unsure or if you want to ask any questions, don't hesitate to contact me by email. Just click on "Contact" in the menu above and write me. I would love to hear form you.

If you live close by and wish to have a private viewing, please contact me and we can arrange a time for you to visit. It is my tradition not to let a visitor leave empty handed. Even if you decide not to buy anything, you will receive a small work (ACEO) as a thank you for the visit.